What We Collect and Why We Hold It
When you open an account with us, we collect the details you submit during registration — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also record transaction references generated each time a deposit or withdrawal is processed
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through your wallet. Device identifiers, browser type, and session activity are logged automatically to help us keep your account secure and detect unusual access. We do not store your full mobile wallet PIN or password — those stay with your payment provider. Data we collect is
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used for account verification, processing your transactions, and responding to support requests. We may share limited data with our payment processors and identity verification partners where that is required to complete a transaction. We do not sell your personal data to advertisers or unrelated third parties.
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How long we retain your data depends on regulatory requirements that apply to your jurisdiction. Availability of our services, and the data obligations attached to them, depends on local law and the eligible regions we are able to serve at any given time.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.